T-Mobile

T-Mobile and VMLY&R have partnered to bring a new future to tele communications. This is a full scale partnership that includes a project to add the feature for customers to sign up for T-Mobile service within the T-Mobile app. This allows customers to easily sign up for T-Mobile service and manage their accounts directly from the app, without the need to visit a physical store or website. This will likely improve the customer experience and make it more convenient for them to sign up for and manage their T-Mobile service.


Design lead guiding a lean team to accomplish the large task of new feature adds while utilizing client development teams.

SUMMARY


ROLE

Design Director

TIMELINE

2022

INITIATIVES

New onboarding experience for new users to immediately gain T-Mobile coverage.

Introduction of Network Pass, their data service alternative for any customer, on any network.

TOOLS

Figma

After Effects

Zeplin

In-app service sign up