ArcBest

ArcBest, a logistics and transportation company, and VMLY&R, a digital agency, have collaborated on a comprehensive digital transformation project. The project's goal is to enhance ArcBest's digital presence, streamline its internal processes, and improve the customer experience.

We’ve designed a new website for ArcBest, with a focus on user experience and providing customers with easy access to the company's services. The website also includes a range of interactive features such as tracking, scheduling, and real-time updates. In addition to the new website, we also developed an internal BPM tool for ArcBest. The BPM tool is designed to automate and streamline the company's business processes, making them more efficient and effective. This will not only improve the internal operations but also the external experience for the customers.

Finally, we developed a comprehensive design system for ArcBest. The design system will ensure consistency across all of the company's digital properties, and will help to establish and reinforce the ArcBest brand. Overall, this project is expected to significantly improve ArcBest's digital presence, internal operations and customer experience, which will help the company to stay competitive in the logistics and transportation industry.

SUMMARY

ROLE

Design Director

TIMELINE

2021-2022

INITIATIVES

Consumer-facing lead generating site.

Internal BPM tool

Design System

Photography

TOOLS

Sketch